Refund and Returns Policy
🔁 Refund & Return Policy
Effective Date: 26/2/2026
Website: https://thedreamsfitness.in
At The Dreams Fitness, we want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.
1. Return Eligibility
Our return policy lasts 7 days from the date of delivery. If 7 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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It must be in the original packaging.
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You must provide proof of purchase (order ID or receipt).
2. Non-Returnable Items
The following items cannot be returned:
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Opened or used supplements
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Personal hygiene products
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Digital products or online programs
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Gift cards
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Items purchased during clearance or sale
3. Refund Process
Once your return is received and inspected:
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We will notify you via email regarding approval or rejection.
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If approved, your refund will be processed within 7–10 business days.
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The refund will be credited to your original method of payment.
4. Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company (it may take time before your refund is officially posted).
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Contact your bank for processing delays.
If you’ve done all of this and still have not received your refund, please contact us.
5. Exchange Policy
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, contact us within 7 days of delivery.
6. Shipping Returns
To return your product, please contact us first for return instructions.
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Customers are responsible for paying their own shipping costs for returning items.
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Shipping costs are non-refundable.
7. Damaged or Wrong Item
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the product.
8. Contact Us
For any questions regarding refunds or returns, please contact:
📧 Email: thedreamsfitness@gmail.com
📞 Phone: +91 8000050386
🌐 Website: https://thedreamsfitness.in